Help Center
Find answers to common questions and get support.
Getting Started
How do I create an account?
Click the "Get Started" button on the homepage, fill in your details, and verify your email address.
How do I create my first document?
After logging in, go to your Dashboard and click "New Document". Choose a template or start from scratch.
How do I send a document for signature?
Open your document, click "Send", add signer emails, and set signature order if needed.
Billing & Subscription
How do I upgrade my plan?
Go to Settings → Billing and click "Subscribe" next to your desired plan.
Can I cancel anytime?
Yes, you can cancel your subscription at any time from Settings → Billing. You'll retain access until the end of your billing period.
Do you offer refunds?
Yes, we offer a 14-day money-back guarantee. See our Refund Policy for details.
Security
Are e-signatures legally binding?
Yes, DocFlow e-signatures comply with the ESIGN Act and UETA, making them legally binding in most jurisdictions.
How is my data protected?
We use industry-standard encryption, secure data centers, and strict access controls to protect your data.
Contact Support
Can't find what you're looking for? Reach out to us:
Response within 3 business days